Whitianga Community Services Trust

At Whitianga Community Services Trust we have a range of services and clinics that support the health and wellbeing of families and individuals. Our Financial mentors provide free, confidential budget mentoring, focused on helping individuals and families to reduce stress caused by financial issues.

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Why might you consult one of our Financial mentors?

  • Do you have debts that need to be paid, perhaps there overdue?
  • Find it hard to budget because you have seasonal work?
  • Too much debt or too many bills?
  • Need help with creditors?
  • Would you like to have more control of your financial situation?
  • Want to save money.
  • Thinking of Kiwisaver hardship withdrawal
  • Want to save for your own home but think it is impossible.

We understand that it can be difficult to discuss your money problems so you can expect:

  • A non-judgmental, empathic service that respects your needs and independence.
  • To learn practical tools that you can use to manage your own finances.
  • Support and assistance for you to fully understand your financial situation.
  • Advocacy to ensure that you are receiving all correct WINZ
  • Advocacy to ensure Creditors, Debt Collection Agencies, Landlords, Financiers, Bankers, Retailers, Employers and Government Agencies are complying with the law.
  • Accessible and understandable information to ensure you clearly understand all available options and are able to accurately assess the risks and benefits relating to the choices you make.
  • Assistance to prepare a financial plan and then, if you choose, support and encouragement to stick to your plan

What to bring

  • Identification such as drivers license, community services
    card, Kiwi access (18+ card)
  • Verification of your household income i.e. Pay slips or benefit
  • Current bank and/or credit card statements
  • Your last phone or power account
  • A list of debts and all outgoings
  • Paperwork for any accounts/bills still to be paid
  • Any other paperwork specific to your financial circumstances

Other services available:


Social work support


Senior support

Volunteer drivers

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