What To
Expect

We can

• Talk to debtors on your behalf and negotiate payment arrangements
• Ensure that you are getting your correct entitlements from Work and Income
• Support and assist you to fully understand your financial situation, obligations and rights
• Help you look at insolvency options
• Information and tools to ensure that you understand all your options and can start to make good choices around debt, spending and saving
• Offer you free, confidential and non-judgmental advice and support
• Work with you or the whole whanau
• Help you with Kiwisaver Hardship withdrawls
• Put you in touch with other organizations and services that can help

You can

• Leave whenever you like
• Come by yourself or bring the whanau / support person
• Stay with the service for as long as you feel that you need to

What to bring to your first appointment:

• Identification such as a drivers licence, community services card, Kiwi access (18+ card)
• Verification of your household income i.e. Pay slips, benefit breakdown
• Current bank and / or credit card statements
• Last 3 months power, gas and phone accounts (giving us an average spend)
• A list of debt and all outgoings
• Paperwork for any accounts / bills being paid or yet to be paid
• Any other paperwork specific to your financial circumstances